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We’re Here to Help.

Having trouble with your Risen Legacy nail products or want to learn more about how to use them? Browse the frequently asked questions below, or don’t hesitate to contact us directly.

How To Use Your Dipping Kit

1. Shake up all of your powders well to make sure they are mixed. Wash your hands in warm water and make sure your liquids are at room temp. (If your hands are cold or your liquids are chilly, it will slow down the drying process and may take longer for the top coat to dry.) Push your cuticles back and buff your natural nails. Make sure you buff all surfaces of your nail. It is important to make them rough because it helps the products adhere better to your nails and avoid lifting. Wipe off your nails with our Nail Cleanser. (purchased separately) Then apply the Primer and BondAid (Step#1) to all of your natural nails. The application of Step #1 does not have to be perfect. 

2.  Starting 1/4 of the way out from your cuticle, apply a THIN layer of Base Coat (Step #2) on the rest of your nail,  doing 1 nail at a time to dip them.  Dip your nail in the Pure Diamond Clear Acrylic. Remove and wait a couple of seconds then wipe the excess powder off with our kabuki (Dust) brush. I tend to dip one nail, go to the next nail, dip it and then brush off the first nail I did. 

3. Once all of your nails have been dipped in the clear, Apply another THIN layer of Base Coat (Step #2) to the full nail starting at the cuticle and finishing at the tip of your nail. Make sure that you are covering the entire nail and completely saturating the previous layer of acrylic with the base coat. (This ensures all layers are adhered together as one solid acrylic piece instead of layers that become weak and brittle which then crack) Then dip your nail in your selected Colored Acrylic. Remove and dust. Finish all of your nails.

4.  Repeat step #3 again with the same color of choice on all of your nails for a second layer of color.

5.  After you have your color on, you will finish out with one last dip of the Pure Diamond Clear.  Encapsulating in clear will protect the color and glitters on your nails as you file and buff them. It also adds strength.

6. Apply a generous amount of Activator (Step #3) on all of your nails making sure to get every area coated. It is extremely important to let your nails air dry for AT LEAST 4 mins. If this step is done too quickly, it CAN NOT penetrate through all the dipped layers, leaving them soft and gummy or you can experience longer drying times for your Top Coat and you may have a grainy finished look.

7. After your nails are hard and dry, you can then start to file and buff your nails to your preferred shape and style. If you start to file your nail and it starts to gum up, stop, apply more activator and let it dry longer.  

8.  Wipe and clean your nails off with our Nail Cleanser to remove any excess dusting that are left behind. You can then apply another layer of the Activator (Step #3) to your nails. This activation step may be optional due to your work environment. Example: If your hands are in hand sanitizer alot, it will dry out your nails. Adding this extra step may cause a shattered glass appearance to the nail, so you may want to skip this activator if this occurs. But, Yes, the Activator does help the Top Coat dry quicker. I recommend waiting a couple minutes for this to dry if you choose to use it.

9. Apply a THIN layer of the Air Dry Top Coat (Step #4) to all of your nails and wait approx. 5 minutes for it to completely dry.

10. Apply a second layer of Air Dry Top Coat to your nails to finish out with a shine. Enjoy your mani and be blessed friend.

Subscribe to our YouTube channel for detailed how-to videos and great ideas.

I am experiencing lifting, what causes this?

If lifting is experienced there are typically a few general causes:

When initially filing/buffing the nail, make sure to get all surfaces of the nail, then make sure the Prep and Bond is applied over the entire nail, including edges and the front of the nail (if the nail is not capped well, the dip powder will lift at the front edges of the nail). The Prep and Bond is a PH adjusting product that also dehydrates the nail which allows the base coat to adhere to the nail better.

When applying the Air Dry Top Coat, make sure the nail has been properly cleansed with our Nail Cleanser to remove all the nail powder dust. The Top Coat must be laid in a uniform manner making sure all sides and the front edges are “capped”. This will prevent the product from lifting at both the edges and the front of the nail. Make sure when applying the Base Coat to not get any of the product on the actual cuticle or any surrounding skin, as this will not adhere and allow moisture and air to get under the finished nail which will cause lifting.

What happens if I nick one of my nails before it is dry?

If a nail is nicked or messed up before it is dry, allow it to finish drying and then you must file and buff the nail again and re-apply the first, thin layer again, wait 2 minutes, and apply second coat. You CANNOT just lick the nail, like with regular fingernail polish, and smooth out the messed-up area. Licking it will cause the Top Coat to have a whitish, hazy appearance, only resulting in having to re-do that particular nail.

Why does my top coat look like it contains bubbles or seems like there is a film/streak rather than a normal shine?

Make sure the Activator has time to completely dry (approximately 2 minutes) before you apply the Top Coat. After the Activator is dry, the nail should be shaped and buffed then wiped with our Nail Cleanser. Once this is completed, the Top Coat should be applied; 1st coat should be applied quick and thin. We recommend you do all 5 fingers on one hand at once and by the time you finish, the first nail should be dry. Applying the Top Coat before the Activator is dry, will cause the Top Coat to be distorted, causing bubbles or a streaking appearance to occur. Also, applying the second layer of Top Coat over an undried 1st layer of Top Coat will cause the same distortion.

Also, if the appearance of bubbles or likewise appearance is visible, the possible cause could be a contaminated brush. If you have used the Top Coat within the standard 2-minute dry time, you may have contaminated the Top Coat brush and/or liquid with undried acrylic powder. Once the powder gets in the brush, it can look like “bubbles” on the top coat. If you think this may have happened, take your brush out and wipe with a lint free paper towel, then soak your brush in the “Brush Extender” for 15 minutes. Take the brush out, wipe it again with the lint free paper towel. Repeat these steps until there is no contamination on the brush (typically once or twice is sufficient).

How do I remove my dipped nail set or acrylic nail set?

We recommend the use of our 100% acetone. It is easiest to soak a cotton ball in the acetone and place on the nail, then wrap aluminum foil around the cotton ball and finger to hold in place and allow it to soak for 15 minutes. There are nail clips that can be purchased that will hold the soaked cotton ball in place or trays that can be filled with acetone. A bowl is also fine to use. If using a bowl, warming the acetone can speed up the soaking off process. A way to warm is as follows:

Get a plastic ziploc bag and add either paper towel or cotton balls in it and then soak down with some acetone. Then add some water in a bowl and heat the water up, then place the bag in the water and simply soak your nails in the bag. Also, periodically scrapping the nails with a cuticle pusher or a hard stick object will help remove the acrylic a little quicker. You can also stop, let your nails dry, and file them a bit then continue to soak to remove the acrylic as well.

The lid on my base coat and/or top coat appears to be stuck. What has happened?

Both the Base Coat and Top Coat contain very strong adhesives that are responsible for the bonding that causes long lasting durability of the finished nails. If any of the product gets on the threads on the bottle neck it will cause the lid to adhere to the bottle which makes it hard to open.

  • NEVER use heated water or other source of heat to help unstick bottle. These products are very sensitive to heat and light, both of which can affect the underlying chemical makeup.
  • NEVER use pliers or other tools to try and open the bottles.
  • NEVER try and soak the lid off in acetone or other liquids.
  • NEVER hit the lid on any surface trying to loosen

We recommend cleaning the bottles neck threads after each use with acetone making sure you DO NOT get any inside the bottles. After it is cleansed, you can put a small amount of cuticle oil or Vaseline on the threads to make it easier to open the next time.

My dipped nails have grown out; can I fill the nails or do I need to remove and re-apply?

You can refill lighter colors, but this is hard to do on dipped nails. For most color applications we recommend removing the entire nail set. If you are attempting a fill, we recommend you lightly file a thin layer of all the old dip powder off, attempting to smooth the transition from the old dip powder to the newly grown nail. Use our Nail Cleanser to clean the nail, then begin the set as if dipping a new set. The most difficult part of this is filing the old dip powder off, making the transition into the new growth of the nail smooth. This can be done, but is difficult even for most nail technicians. We recommend just removing the set and putting on a fresh, new set. I mean, that is what is fabulous about our product. You have everything you need right there to have a fresh, new set at all times.

Why do I feel stuffy/congested after doing my nails?

If you experience any stuffiness or congestion after or while you are doing your nails, you could be reacting to one of the products. If this happens, we recommend you wear a mask and always make sure you are working in a well-ventilated area. If this does not prevent the irritation, we suggest to temporarily stop using the product and get some fresh air.

How do I use the Brush Extender solution?

Scenario

Your Top Coat brush starts to get a bit gunky, sticky or contaminated with color.

Solution: 

  1. Unscrew your Brush Extender brush and set aside. 
  2. Unscrew your Top Coat brush, and cover your Top Coat bottle with plastic wrap.
  3. Screw your Top Brush into the Brush Extender liquid.  
  4. Let it sit for about 15 minutes. 
  5. Place cleaned brush back into your Top Coat bottle. 
  6. Replace the Brush Extender brush into the Brush Extender liquid. 
  7. The Brush Extender is also an extra brush if you should need to completely replace a brush on any of your liquids